PrimeTrust Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 459-5585
    Toll-Free
Send Message

Customer Service:

  • (800) 289-5939
    Credit Disclosure
  • (877) 943-5463
    Lost or Stolen Card

Report Fraud:

  • (765) 281-4220

Call Center:

  • (765) 289-2148

Credit/ Debit Cards:

  • (800) 449-7728
    Lost or Stolen Card

Financial Counseling:

  • (877) 332-2235

PrimeTrust Federal Credit Union Emails:

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Contact Information

PrimeTrust Federal Credit Union Website:

PrimeTrust Federal Credit Union Help Center:

Corporate Office Address:

PrimeTrust Financial Federal Credit Union
3700 West Bethel Avenue
Muncie, Indiana 47304
United States

Other Info (opening hours):

Lobby And Drive-Up Hours:

Monday, Wednesday, Thursday: 9 am - 5 pm

Tuesday: 7 am - 7 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon


Other Locations:

Broadway Branch

4018 North Broadway Avenue

Muncie, Indiana 47303

Lobby Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

PrimeAccess Room (Smart ATM):

Monday - Sunday: 8 am - 7 pm

Drive-Up Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon\


Madison Branch

3230 South Madison Street

Muncie, Indiana 47302

Lobby And Drive-Up Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon


More contact details

Fax:

+1 (765) 282-4676

PrimeTrust Federal Credit Union Rating Based on 3 Reviews

Rating details

1.8
more details
Reliability
Website
Additional Fees
Product or Service Quality

Rating stats

Rating trend

Summary of PrimeTrust Federal Credit Union Customer Service Calls

37 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PrimeTrust Federal Credit Union?

Account Question:

  • “My account locked”
  • “Account problems”
  • “Balance”

Cards Question:

  • “Lost card! Need to cancel”
  • “ATM took my card and wont return it”
  • “Unlock card”

Payments and Charges Question:

  • “To make sure that my Visa debit”
  • “Fraud purchase”
  • “Fraud charges on my account”

Request for Information Question:

  • “Email response inquiry”

Other Question:

  • “Online banking info”
  • “Credit Cost”
  • Business

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