PrimeTrust Federal Credit Union Phone Numbers and Emails

Toll-Free Number:

  • (800) 459-5585
Send Message

Customer Service:

  • (800) 289-5939
    Credit Disclosure
  • (877) 943-5463
    Lost or Stolen Card

Report Fraud:

  • (765) 281-4220

Call Center:

  • (765) 289-2148

Credit/ Debit Cards:

  • (800) 449-7728
    Lost or Stolen Card

Financial Counseling:

  • (877) 332-2235

PrimeTrust Federal Credit Union Emails:

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Contact Information

PrimeTrust Federal Credit Union Website:

PrimeTrust Federal Credit Union Help Center:

Corporate Office Address:

PrimeTrust Financial Federal Credit Union
3700 West Bethel Avenue
Muncie, Indiana 47304
United States

Other Info (opening hours):

Lobby And Drive-Up Hours:

Monday, Wednesday, Thursday: 9 am - 5 pm

Tuesday: 7 am - 7 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon

Other Locations:

Broadway Branch

4018 North Broadway Avenue

Muncie, Indiana 47303

Lobby Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

PrimeAccess Room (Smart ATM):

Monday - Sunday: 8 am - 7 pm

Drive-Up Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon\

Madison Branch

3230 South Madison Street

Muncie, Indiana 47302

Lobby And Drive-Up Hours:

Monday - Thursday: 9 am - 5 pm

Friday: 9 am - 6 pm

Saturday: 9 am - Noon

More contact details


+1 (765) 282-4676

PrimeTrust Federal Credit Union Rating Based on 3 Reviews

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Summary of PrimeTrust Federal Credit Union Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call PrimeTrust Federal Credit Union?

Account Question:

  • “My account locked”
  • “Account problems”
  • “Balance”

Cards Question:

  • “Lost card! Need to cancel”
  • “ATM took my card and wont return it”
  • “Unlock card”

Payments and Charges Question:

  • “To make sure that my Visa debit”
  • “Fraud purchase”
  • “Fraud charges on my account”

Request for Information Question:

  • “Email response inquiry”

Other Question:

  • “Online banking info”
  • “Credit Cost”
  • Business

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